We're dedicated to providing a safe and secure experience for both guests and Stewards.
Our reviews represent genuine, transparent and unbiased opinions from guests,. Reviews are not altered in any way by anyone other than the original author — or filtered, edited, or deleted simply because they are negative.
We advise our Steward community to follow state and local laws that may apply. And support them by providing educational resources about best practices for creating safe, clean and private spaces for travelers.
Keeping your account safe and secure is a top priority. From payment protection to fraud prevention, we have tools in place to reduce risks in financial transactions and maintain trust between parties, and use technology to verify the identities of owners and travelers.
We have a team standing by 24 hours a day to support travelers, owners and property managers who require assistance or have questions. If there's anything you need, please get in touch.